Updates 1.57

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May May, and updates on schedule! We talk about the new functions of Revvy and how to work with them:
Update No1 - No. 1 - Notices of change in order status for food delivery
What is it?
These are messages that contain information about the change in the status of the guest’s order (for example, a message that the order is accepted, the courier in the way, delivery is carried out and tp). These messages come to customers in WhatsApp.
Now you will be able to record your actions right at the time of order processing, and the client will see in real time what is happening and understand when his order will be delivered. This generates the trust and loyalty of customers and also increases your status among competitors.
Why supply food to connect notifications about the change of order status from Revvy?
From the guest point of view:

    prompt informing the guest shopify website design  about the composition and status of delivery of the order;
    Chat with a restaurant: a guest can start correspondence with the administrator at any time and ask questions that interest him;
    The guest does not need to track the status of its order on the site, call the operator or additionally install the application.

From the point of view of business:
1. The ability to use the most read WhatsApp channel, which means:

    not to spend additional funds on SMS (1 SMS of 70 characters is 3.67r. 5 notifications - 18.35r. With fifty orders per day, you spend on SMS 917.5r) Integration with Revvy costs from 2990р per month;
    do not waste the strength of the call center on additional calls from guests with questions, “who is our courier” or “when our order will be delivered”;



2. Availability of a convenient chat, which allows you to instantly respond to requests of guests;
3. The opportunity immediately after the food is delivered, ask about the quality of service and ask to leave feedback on the sites you need;
4. Send various guest notifications on WhatsApp about the following order status:
- The order is accepted;
- The order is confirmed;
- The order is being prepared;
- Order prepared;
- The order is waiting for shipment;
- Order on the way;
- Order delivered;
- Order is cancelled.
How to activate notifications about the change of order status?
1. You should be tuned to integrate with IIko Transport;
2. Go to the Notifications section -> Order status;

Here is a set of order statuses. Each of them can be deployed to see the contents. Notifications will not be sent for orders with the type "Pelivation Delivery", which are in the status of "Walks of sending", "On the way" and "delivered"